Care Coordination & Support

Care Coordination & Support

Mr Louis Chalouhi

Mrs Silky Mukerjee

Mrs Najiya Hakim

Ms Bianca Rodriques

Behind every smooth appointment, well-organised clinic, and responsive patient experience is our dedicated Care Coordination & Support team. This team works tirelessly in the background to ensure that every aspect of your journey at PainMed is seamless, compassionate, and patient-focused. From scheduling and follow-up to clinic operations and patient communication, they are the heartbeat of our service. The team is proudly led by Mr Louis Chalouhi, our Nurse Coordinator and Operations Manager, whose leadership ensures clinical and administrative excellence across the practice. He is supported by Mrs Silky Mukerjee (Practice Manager), Mrs Najiya Hakim (Clinic Coordinator), and Ms Bianca Rodriques (Senior Medical Receptionist) each bringing warmth, efficiency, and professionalism to everything they do.

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    Dr. Sally Wride

    Originally from England, Sally graduated from St George’s Hospital, University of London in 2004 with a BSc (First Class Hons) in Physiotherapy. Since settling in Australia, Sally has worked in private practice and in the public hospital setting across Sydney.

    Sally gained a Masters in Medicine Pain Management from the University of Sydney in 2019 and is a Titled Pain Physiotherapist (as awarded by the Australian Physiotherapy Association).

    In addition to private practice, Sally currently works as a Senior Physiotherapist at Westmead Hospital Pain Management Service.

    Sally is highly skilled in assessing, diagnosing and treating people who experience chronic pain. She enjoys working with injured workers and CTP claimants. She has a deep understanding of the impact of pain on the whole person and on their functioning in daily life. In partnership with her colleagues, Sally enjoys applying her knowledge and clinical skills to provide a safe space for exploration of the physical and emotional meaning of pain and for recovery of function.

    Qualifications and Experience

    Education
    MSc in Medicine Pain Management (Sydney University) Accreditations

    Dr. Baraa Kassim

    Dr. Baraa Kassim is a highly skilled rehabilitation and pain management specialist. With experience in treating patients with complex medical conditions, her expertise spans strokes, neurological, orthopedic, musculoskeletal, and geriatric conditions, as well as spasticity management and spinal and brain injury rehabilitation.

    Dr. Adam Mir

    Dr. Adam is a Fellowship-trained Pain Medicine Specialist with a Fellowship from the Faculty of Pain Medicine (FFPMANZCA) and a Master of Pain Medicine from the University of Sydney. He is dedicated to the comprehensive management of chronic pain across all age groups.

    Dr. Adam trained in adult pain medicine at Liverpool Hospital, Nepean Hospital, and the Department of Pain Medicine, and completed additional training in paediatric chronic pain at The Children’s Hospital at Westmead. He currently serves as a Staff Specialist at Westmead and St George Public Hospitals (NSW Health), and is a Visiting Medical Officer (VMO) at Liverpool Public Hospital, St George Private, Sydney Southwest Private, Holroyd Private, Norwest Private, and Nepean Private Hospitals.

    He adopts a whole-person, multidisciplinary approach rooted in the socio-psycho-biomedical model, utilising both pharmacologic and interventional techniques. These include:

    Dr. Adam is an Authorised Prescriber of Medicinal Cannabis and holds a Diploma in Medicinal Cannabis. He is also certified in Opioid Treatment Programs, including Methadone, Suboxone, and Buprenorphine injections. His areas of interest include opioid dependence management, medicinal cannabis, and interventional pain procedures.

    He also completed advanced training in Virtual Reality Therapy for chronic pain and mental health disorders in Barcelona, Spain, and has further qualifications in Focused Psychological Strategies, Cognitive Behavioural Therapy (CBT), and Clinical Hypnosis.

    Qualifications:

    Languages Spoken: English, Persian (Farsi), Dari

    Dr. Alister Ramachandran

    Dr. Alister Ramachandran, a dual specialist in Anaesthesia and Pain Medicine, boasts 20+ years of experience. FIPP-certified, he leads Westmead’s pain service, teaches at Sydney University, and is a Faculty of Pain Medicine examiner. His focus remains on delivering evidence-based chronic pain treatment, ensuring comprehensive and effective pain management intervention.